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Do you have a TurboTax Online account?

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I am trying to change my email address on the account, but the page keeps glitching, refreshes and starts again. I tried calling, but they keep hanging up on me.

All I want to do is finalize and pay my taxes, but it just keeps sending a code to my old email address, and that address no longer exists. Please help
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1 Reply
CatinaT1
Expert Alumni

I am trying to change my email address on the account, but the page keeps glitching, refreshes and starts again. I tried calling, but they keep hanging up on me.

Here are two FAQs to help: What if I'm having trouble with my filing verification code? and How do I get a verification code if the email address is wrong?

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