I am stuck in a loop. I try to enter my K-1s and it keeps looping me back to the wage summary page. What do I do?

[zoe5327]

I have clicked on "edit/add" and it takes me to the question. When I click  the "yes" it takes me to the wages and income summary. I also scrolled down to where is says "revisit" and the same thing happens.  Can I manually enter the information somewhere?

[CatinaT1]

Try closing TurboTax, clear your Cache and Cookies if you are using TurboTax Online, and reopen TurboTax.  You can also try a different browser.

Also, make sure you have ran all updates. 

If using TurboTax Online: Clear your cache and cookies. See this FAQ, for your particular browser.

If using TurboTax Desktop: Please see this FAQ.

[zoe5327]

Cleared cache and cookies. Tried different browser. I still cannot enter my K-1s.

[CatinaT1]

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service