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I am ready to e-file but it keeps asking me to verify my bank info and won't let me continue?

 
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1 Reply
EbonyL122824
Intuit Alumni

I am ready to e-file but it keeps asking me to verify my bank info and won't let me continue?

You may have to log out of the program, clear your cache and cookies, and log back in. Please see the TurboTax FAQ here for instructions on clearing your cache. See here for instructions on clearing your cookies. You may also try using another browser or using the phone app here if the above does not work. If none of these resolve the issue, contact customer support here for further assistance.

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