I am not sure how exactly my balance due is being paid. I think i signed up via turbotax to pay the IRS from my bank account, nor do I understand the payment vouchers.

[devinjw0311]

I have multiple payment vouchers attached to my tax return document. One of them is for the lump sum (For 15th of April), and lets me know that I elected to pay from my bank account. But then there are 4 others, spaced out from now till January for smaller amounts that add up to the lump sum. I dont know what option i chose to pay my taxes. Also, when i check my IRS account on their website, it still says my Federal tax has not been processed yet even though they accepted it on FEB 1st 2018. Turbo Tax's call center system wont work for me, no one is ever on the other side of the phone, and the IRS doesn't have any options over the phone. Does anyone have any advice or answers?

[ddaven12]

To verify if you scheduled a direct debit payment for the taxes due you can check your Federal Information Worksheet in Part V of the form(federal payment) or the state Information Worksheet in Part V (state payment). The worksheets would be included with your tax return.

Here's how to obtain a copy of your tax return and worksheets to verify the payment method:

• Sign in to your account (if you haven't already done so), using the same login you used to file your return.
• Scroll down to My Tax Returns and Documents and click show.
• Next scroll down and select Add a State (you are not really adding a state, this will allow you to get back into the program.
  
• In the left side panel select Tax Tools then select Print Center.
  
• Next select Print, save or preview this year's return.
  
• Then select the option to print your 2017 federal and state returns. Also select the option to include government and TurboTax worksheets, then select View or print forms.
• This will allow you to print your complete tax file.
  
• Once you have finished printing, select Tax Home in the left side bar to return to the home page and click Sign Out in the lower left corner when you are ready to exit the program.

Here is an FAQ with additional information on the 1040-ES payment vouchers that printed out:

https://ttlc.intuit.com/replies/3301872

As far as your refund status, if you have not seen an update since February you would need to speak with the IRS. However, it is definitely the busy season so the wait time will be longer than normal.

Here is a helpful answer from one of our Superusers with instructions on how to reach a live representative when calling the IRS.

https://ttlc.intuit.com/replies/6705800