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If you downloaded TurboTax directly from an authorized retailer, your license code should be included in your order confirmation. Check your email or your order history. If it’s not there, you’ll need to contact the retailer directly.
If you downloaded TurboTax directly from TurboTax.com, you can find your license code:
If you downloaded TurboTax through TurboTax Advantage, you can find your license code:
If you obtained the TurboTax CD from an authorized retailer, your license code is printed on the front of the insert in your box.
If you obtained the TurboTax CD directly from TurboTax.com, your license code is printed on the packing slip.
If you obtained the TurboTax CD through TurboTax Advantage, your license code is printed on the envelope.
Still can’t find your code? Contact us.
The question mentions the CD box is packed away and not available. That's my situation. What next?
The very last thing Robert said....Contact Support
Contact Customer Service You need to pick the CD/Download program in the product drop down box.
5am-9pm Pacific Time Monday -Sunday
https://support.turbotax.intuit.com/contact/
What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
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