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nelleharris12469
New Member

I am having trouble logging in

 
1 Best answer

Accepted Solutions
HeatherPLO
Intuit Alumni

I am having trouble logging in

Please see below for Account Recovery instructions:

https://ttlc.intuit.com/replies/3300098

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12 Replies
olsingleshot
New Member

I am having trouble logging in

keeps putting me on a time out
HeatherPLO
Intuit Alumni

I am having trouble logging in

If you are timing out, you may want to fill out the Account Recovery form versus trying to recover utilizing your phone.  
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HeatherPLO
Intuit Alumni

I am having trouble logging in

Please see below for Account Recovery instructions:

https://ttlc.intuit.com/replies/3300098

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

View solution in original post

amyb1
New Member

I am having trouble logging in

I can not access my turbo account my username name is amb#1 ? I have changed my password probably 6 or 7 times and I can not get access ??

id2335
New Member

I am having trouble logging in

For two days now I get this error immediately after signing in:  "Oops! it appears there was a drop in our connection."

My internet connection works for all other internet addresses including access to Intuit.com.  

 

JohnB5677
Expert Alumni

I am having trouble logging in

The most efficient way for you to connect with the right person to get the help you need is to select the version you are using below.

We're open daily from 5 AM to 9 PM PT.

 

TurboTax Online  If you still require assistance,

you can contact us at (800) 446-8848.

TurboTax mobile app  If you still require assistance,

you can contact us at (800) 446-8848.

TurboTax CD/Download software  If you still require assistance,

you can contact us at (800) 446-8848.

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Johnnie12
New Member

I am having trouble logging in

Hello I'm having trouble logging

in please help me

AkinaLO
Intuit Alumni

I am having trouble logging in

The following link has a form you can fill out to help retrieve your account. 

Account Recovery Request for your TurboTax Account      

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korfknb1
New Member

I am having trouble logging in

I need to update my e-mail

AshleyLO
Intuit Alumni

I am having trouble logging in

@korfknb1 If you are locked out of your account and need to update your email address, please fill out the Account Recovery form.

 

If you're not locked out of your account and just need to simply update your information, please see the following help article: How do I change my TurboTax account email? 

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PATCHEYE626
Returning Member

I am having trouble logging in

STILL CANT LOG IN ??

JotikaT2
Expert Alumni

I am having trouble logging in

Please see the link below to reset your login so you can get back into the program.

 

How to reset your user ID or password in TurboTax

 

@PATCHEYE626

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