2385709
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

How to talk/chat/email with a human? The automated "help" is worthless. Trying to respond to a text I got from turbotax, and keep getting directed to the "community"?

I need info specific to my account, not general community info
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Replies

How to talk/chat/email with a human? The automated "help" is worthless. Trying to respond to a text I got from turbotax, and keep getting directed to the "community"?

No one in the user forum can access your account.

 

Phone support is not provided with the Free Edition.  If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there.  Otherwise, post your question here and someone will try to help.

 

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 5 p.m. Pacific time Monday-Friday.

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

How to talk/chat/email with a human? The automated "help" is worthless. Trying to respond to a text I got from turbotax, and keep getting directed to the "community"?

Are you referring to a text from TurboTax concerning deferred 2020 Social Security taxes for self-employed individuals?

 

Go to this IRS website for how to pay the deferred taxes - https://www.irs.gov/newsroom/how-self-employed-individuals-and-household-employers-repay-deferred-so...

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question