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KBUCK01
New Member

HOW TO GET A REFUND FROM TURBOTAX FOR PREMIER??

So I had about twenty crypto transactions to report and I only purchased the deluxe. So it prompted me to upgrade to prem service for $25 more and they would convert the CSV transaction history. So I made the purchase upgrading the service. Well no matter what adjustments I made it would keep telling me it was unsuccessful. So I simply put the transactions in manually not using the service I paid for. Where or how can I get a refund for the added $25 fee? Thank you,  

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2 Replies
CatinaT1
Expert Alumni

HOW TO GET A REFUND FROM TURBOTAX FOR PREMIER??

Here is a link: How do I request a refund for my TurboTax product?

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HOW TO GET A REFUND FROM TURBOTAX FOR PREMIER??

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

 

 

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
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