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3 replies

Level 15
July 14, 2020

Phone support is not provided with the Free Edition.  If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there.  Otherwise, post your question here and someone will try to help.

 

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 9 p.m. Pacific time 

 

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

 

https://twitter.com/TeamTurboTax

or

https://www.facebook.com/turbotax

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Level 15
July 14, 2020

There is no CHAT using Turbotax. You can try setting up a phone call: https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

 

If you can describe what help you need, someone may be able to help on this site. 

RobertG
Level 12
July 14, 2020

To schedule a call, click on 'Help' in the top of your screen on the right.

 

Then select 'Contact us'

 

Then 'Talk to a specialist'

 

Here are two other ways:

 

Contact us

 

How do I connect with a tax expert in TurboTax Live?

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"