Phone support is not provided with the Free Edition. If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there. Otherwise, post your question here and someone will try to help.
To call TurboTax customer support
They are available from 5 a.m. to 9 p.m. Pacific time
There is no CHAT using Turbotax. You can try setting up a phone call: https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
If you can describe what help you need, someone may be able to help on this site.
To schedule a call, click on 'Help' in the top of your screen on the right.
Then select 'Contact us'
Then 'Talk to a specialist'
Here are two other ways:
**Mark the post that answers your question by clicking on "Mark as Best Answer"