A phone number is not required on a tax return. It's optional. The IRS does not normally contact someone by phone for initial contact. One should assume an initial phone call from the IRS is fake until proven otherwise.
See the answer the TurboTax support agent left in this other thread:
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/3854007-filled-in-wrong-phone">https://ttlc.intuit.com/questions/3...>
You may get some more comments in this user community forum today.
To change your phone number you can sign into TurboTax and go to
- My Account.
- Account Settings
This will open the Review and edit your account info page, where you can update your User ID, password, name, email, security question/answer, billing/shipping info, and payment information.If you want to change the phone number on your Tax Return, you can go to the Personal Info tab and change your number there.
I cannot rest my password with your automated system as the cell number is WRONG. I'm sent into a loop of the same page over and over. To reset my password YOU have to let me access my profile and I cannot log in to do it.
Are there no humans to contact or do I have to start over with another tax software?
No , not yet have my w 2" available for you now if possible to start them now.
Just send a link for me to send then to you .
This is a user community forum--not a direct route to TurboTax Customer Support. We don't know anything about what you are doing or what you are planning/wanting to do. And we also don't even know what TurboTax product you are using. This is a public Internet forum, so don't post any personal info here in the community forum.
Also, for your protection do NOT ask in this forum for a link to send any tax documents. Someone could scam you to try to get your personal info.
Did you already choose a TurboTax product? If so, what did you choose--a regular edition, such as Free, Deluxe, Premier, Self-Employed? Or did you choose an upgraded product, such as Live Basic, Live Deluxe, Live Premier, Live Self-Employed? The Live products include help from a CPA/EA tax expert during return preparation, and a review of your return prior to filing.
Are you planning to prepare your own return, or are you paying extra to have a tax expert prepare the whole thing (i.e., a Live Full Service product)?
To update your phone number on your TurboTax account, please follow the directions in the TurboTax link: How do I update my TurboTax account information?
Still have questions?Make a post