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31 Replies
scola_22
New Member

How to cancel order?

I made a mistake I have to correct but i paid and filed. I need to correct it before the IRS gets it. is there anything i can do?
ErinH
Intuit Alumni

How to cancel order?

If you have not paid, simply exit and do not complete filing. You can also clear all entries in this years return by doing the following: Using Clear & Start Over in Turbo Tax Online

If you need a refund, please contact Customer Support. For security reasons we are unable to process refunds through this public forum.  Contact Customer Support

Sadeqalnaham
Returning Member

How to cancel order?

Cancel my 130 dollars refond my Mayne to my card 

LinaJ2020
Expert Alumni

How to cancel order?

If you have already filed, you can return to the program to make corrections without amending, only if your return is being rejected. If your return is accepted, to change your information, you will have to amend it. 

 

If your return got rejected for any reason, you can return to the program/account to edit along with other changes and re-submit it. For instructions, click here Fix a reject 2019.  You do not need to file an amendment 1040-X.

 

If your return has been accepted, you will have to amend by filing a Form 1040-X.  Please note that you should not try to amend your return until it has been fully processed and you have received your refund or your payment has cleared.  If by editing the information does not change the refund or amount you owe, you do not need to submit the amendment.  @scola_22 

 

[Edited 1/23/2020 | 2:20 pm EST]

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kcdcd
New Member

How to cancel order?

You're better off finding another tax preparer. They will not refund you even by mistake.

JakailaLO
Intuit Alumni

How to cancel order?

Please use this link to contact Turbo Tax customer support for assistance with a possible refund. https://support.turbotax.intuit.com/contact/. If possible, have your order or confirmation number handy.

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lealish08
Returning Member

How to cancel order?

Please cancel my turbo tax. Erase all information. Thanks

ChondelLO
Intuit Alumni

How to cancel order?

As long as you haven't paid your TurboTax Online fee (or registered a cost-free version), you can clear any data you've entered using the Clear & Start Over feature. Once you've paid or registered, we're required to store copies of your return. 

 

Can I delete my tax return in TurboTax Online? - Community

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How to cancel order?

Your system will not allow me to fix an entry so I want to cancel my payment for order #TTWCB72492920

Jaynie McQuirk
Returning Member

How to cancel order?

I have paid!

CatinaT1
Expert Alumni

How to cancel order?

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service

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41951346
New Member

How to cancel order?

My card was charge

41951346
New Member

How to cancel order?

I downloaded the software  online 

41951346
New Member

How to cancel order?

Do I have to pay again?

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