HOW THE HELL DO YOU TALK TO A TURBO TAX PERSON?

[xmasbaby0]

Nice way to ask for help.  We are volunteers in the user forum--not employees.

Phone support is not provided with the Free Edition.  If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there.  Otherwise, post your question here and someone will try to help.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 5 p.m. Pacific time daily Monday- Friday

[hibaugh]

Thank you for your sweet response. If you are the customer (and yes, I paid for the MAX service, thank you for asking) and use this 'chat' option, please tell me how great it is. How you do get your questions answered. When it's specific to never receiving my refund and getting 3-4 different letters saying I owe different amounts to the government. How do you ask that on your automated system and get an answer? Why can't you simply select customer service rep and actually get someone? I was lucky enough to get a really good agent to help me and he went over and above answering questions. Thank you for volunteering your help. 

[Critter-3]

I GOT A LETTER FROM THE IRS   

https://ttlc.intuit.com/questions/3605673-i-got-a-letter-or-notice-from-the-irs

I AM BEING AUDITED

If you purchased Audit Defense:

https://ttlc.intuit.com/questions/2924451-i-bought-max-or-audit-defense-and-now-i-m-being-audited

AUDIT SUPPORT

https://support.turbotax.intuit.com/irs-notice/audit-support/