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How does someone get the live help which has been paid for?

 
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How does someone get the live help which has been paid for?

TurboTax Support business hours are 5AM-5PM Pacific, but the Live service with a tax pro "may" be hours of 8AM-5PM.  It's not clear  if the Live part starts at 5AM or 8AM.

Here's more info on using the Live feature of your product:

FAQ:  What is TurboTax Live?
https://ttlc.intuit.com/questions/3859448-what-is-turbotax-live

FAQ:   How do I connect with a tax expert in TurboTax Live?
https://ttlc.intuit.com/questions/4124827-how-do-i-connect-with-a-tax-expert-in-turbotax-live


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