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peter_mamorski-y

Level 1

Question

How do upgrade from online to desktop?

Forum|Forum|3 years ago
April 16, 2023
4 replies
30 views

how do I upgrade from online to desktop license

TurboTax Online

Level 15

We see people get confused and they keep logging in to online software which will require them to pay at the end. You need to use the desktop software. One way to tell if you are using the right software---your tool bar. Online software has the toolbar in a black vertical column on the left side of the screen. Desktop software has the tools up on the top of your TT screen.

You appear to be posting from online software instead of the desktop CD/download software that the license code is for. If you are using online, you are using the wrong program. You need to switch to the desktop software to get what you paid for. You have to download it, update it and open it up from your own hard drive to use it.

https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-switch-from-turbotax-online-to-the-turbotax-software/00/26129

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Level 2

I already completed my taxes online went to do my daughter's and there aren't the multiple tax returns available.

Can I upgrade to the desktop version? I have kids that I can't claim but that still live here and need to do their taxes.

Why is it limited to one?

Level 15

Yes, you can transfer your TurboTax Online return to the desktop version, where you can prepare and Efile up to five returns.

Here's details on How to Transfer from TurboTax Online to TurboTax Desktop.

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