Sign Up

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
cancel
Showing results for 
Search instead for 
Did you mean: 
Mdeandrade93
Level 1

How do I view messages on TurboTax? I got a message saying I had a message to view but I can’t seem to figure out where that would be.

 
4 Replies
Kat
Level 15
Level 15

How do I view messages on TurboTax? I got a message saying I had a message to view but I can’t seem to figure out where that would be.

When you're logged into the TurboTax Community, you'll see a small envelope icon in the upper right-hand side of your screen.  It's next to your avatar or picture for your profile.  

 

This is your "inbox", similar to any email inbox you may have.  Look for your messages there.  See the screenshot I'm adding.

 

Inked2021-01-16 21_18_33-Window_LI.jpg

 

 

*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***
ErickaY
Moderator

How do I view messages on TurboTax? I got a message saying I had a message to view but I can’t seem to figure out where that would be.

Hey there, 

Can you please post a screenshot of the message you received?

Thanks!

-Ericka

Mdeandrade93
Level 1

How do I view messages on TurboTax? I got a message saying I had a message to view but I can’t seem to figure out where that would be.

image0.png

ErickaY
Moderator

How do I view messages on TurboTax? I got a message saying I had a message to view but I can’t seem to figure out where that would be.

Thank you! I sent you a PM.

-Ericka

Dynamic AdsDynamic Ads
v
Privacy Settings