How do I update my phone number? I don’t have my old number anymore and can’t log in on a new device. Can anyone help?

[tay12]

I have a authentic two way passcode that will only let me in from my old number.

[ErnieS0]

You can change your phone number by updating your Intuit account. Once you log in, go to sign in and security and update your phone number.

[tay12]

I can’t cause I need a security passcode to enter in from my old phone and don’t have the old phone.

[AmyC]

Please fill out Account recovery form and send a copy of your license.

@tay12

[laaction1]

I do not have a phone number. After being a 30 year user of TTax, now, I no longer can use TurboTax. NO phone No texting???????????? Stupid Turbotax. They verified my email address with an email and code,,,,,now they need a phone number to verify also. I work with 14 banking institution and many business. Turbotax needs a version update.  Even AOL????? and the IRS have a better process.

[DaveF1006]

Welcome to the new age of technology. You should at least invest in an inexpensive burner phone just for contingencies such as these. The phone will also be useful if you need to do other types of authentication other than Turbo Tax.  

[EmotionalPhoenix]

It keeps telling me that It needs to make sure it's me and to reload the page and login again. I've gone through this process about 25 times now. What now?