How do I tell TurboTax why, after 28 years, I am no longer going to use it? That I have to type with character limits is part of the problem. Poor customer service.

[mesquitebean]

The 170-character limit is only for the question title.   There is a box lower down on the question form with room for a lot of details.

If you want to add details above, then just to the right of your question title above, click on EDIT.  Then you will see a place to indicate the product you are using, as well as a box to add as many details as you want.   This is a public Internet forum, so don't post any personal info.

This is mainly a user community forum though--not a direct route to TurboTax Support.   We can tell you how to reach TurboTax Support by phone if you are using PLUS or higher.

FAQ:  What is the TurboTax phone number?
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1899263">https://ttlc.intuit.com/questions/1899263</a>

We can also tell you how to write to TurboTax by postal mail if you want to reach their corporate offices.

[newelldm-iz]

Yes, please give me the address to someone at the corporate office; ideally, someone in a position to influence how the company does business.

As to calling by phone: I've done that, and it gets to no one in a position to do or register anything about my complaints -- at least that is what was told to me.  Instead, they referred me back to the phone number through which I contacted them, in the first place.

[macuser_22]

 Intuit Inc.

Headquarters

Address: 2700 Coast Ave
Mountain View, CA 94043
Phone: 650-944-6000

 Sasan Goodarzi
Chief Executive Officer (CEO) of Intuit

Brad Smith
Executive Chairman of the Board

Scott Cook
Founder and Chairman of the Executive Committee

[mesquitebean]

Or you can use this address in the license agreement which says it's to be used for a concern about any product or service.

Consumer Tax Group
Intuit Inc.
2800 E Commerce Center Place
Tucson AZ  85706

[mesquitebean · Accepted solution]

See postal contact methods above.