How do I talk to someone? When I call up I get end...
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george68
New Member

How do I talk to someone? When I call up I get endless menus.

 
6 Replies
DoninGA
Level 15

How do I talk to someone? When I call up I get endless menus.

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

george68
New Member

How do I talk to someone? When I call up I get endless menus.

And that will get me [phone number removed] and I call up with endless broken menus?

DoninGA
Level 15

How do I talk to someone? When I call up I get endless menus.


@george68 wrote:

And that will get me [phone number removed] and I call up with endless broken menus?


No, that will get you a specific toll free number to call and a Support Incident number to use.

 

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

george68
New Member

How do I talk to someone? When I call up I get endless menus.

OK, great. Thank you!

DW2
Returning Member

How do I talk to someone? When I call up I get endless menus.

I called [phone number removed]. There is automated response that I answered and after about the third question, I said "REPRESENTATIVE" and they connected me. Customer service rep was helpful and answered my question. 

DW2
Returning Member

How do I talk to someone? When I call up I get endless menus.

I don't know why they (TT) remove the phone number. I googled Turbotax customer service and saw there was a question, How do I speak to a Live Person at Turbotax? The phone number was listed.

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