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Level 1

Question

How do I get technical support for the website?

Forum|Forum|6 years ago
April 2, 2020
4 replies
0 views

The website keeps hanging when I click on "Wrap up income." This has been happening several days. I already cleared all the data I entered and started over, and the website hangs at the same point again. I even logged in using a completely different browser. How do I contact Technical Support?

TurboTax Free Edition Online

Level 11

For assistance with this, you can call TurboTax and speak with an agent. TurboTax customer service/support does not have a single phone number but has many different phone numbers based on the type of platform used. So that we can direct your call to the best person/department to help you:

Click on this link: Contact Us
Select your TurboTax platform.
Ask your question / state your problem. Do NOT use the word "refund' or you will get a phone number for tax refunds.
Click Submit.
On the next screen, choose the Call option and follow the instructions. You will be given the approximate wait time.

You'll get a toll-free number to a TurboTax expert who is specially-trained to handle your particular issue.

"Irene2805 Employee Tax Expert"

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Level 2

That link doesn’t work. Why is it SO HARD to get the phone number for TT CS???

Level 15

@Geopatra wrote:

That link doesn’t work. Why is it SO HARD to get the phone number for TT CS???

See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/questions/3401489

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Level 2

I need technical supporte

Level 15

Either try asking here in the forum or How to contact Turbo Tax
https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-contact-turbotax/00/26991

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

Level 2

Need to talk to a human , never got download

Level 2

Never got download, need to talk with a human

Level 15

To reach customer support for Turbotax, click the link below for instructions.

What is the TurboTax phone number? - Intuit

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