How do i get a refund i paid 110 to do my taxes th...
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anthony4925
New Member

How do i get a refund i paid 110 to do my taxes thru tiurbo tax but had a tax issue that couldnt figure out with turbo tax but used a different tax service so no longer need to use turbo

So i no longer need to use turbo tax but they already took the money out my account
2 Replies
VolvoGirl
Level 15

How do i get a refund i paid 110 to do my taxes thru tiurbo tax but had a tax issue that couldnt figure out with turbo tax but used a different tax service so no longer need to use turbo

Contact Customer Service
5am-5pm Pacific Time Monday -Friday
https://support.turbotax.intuit.com/contact/

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

 

BUT they don't usually give refunds for the Online version since you don't have to pay until you file or want to print.  By paying you are saying you are satisfied.  The satisfaction guarantee only applies to the Desktop CD/download program

https://ttlc.intuit.com/community/charges-and-fees/help/does-your-unconditional-60-day-money-back-gu...

macuser_22
Level 15

How do i get a refund i paid 110 to do my taxes thru tiurbo tax but had a tax issue that couldnt figure out with turbo tax but used a different tax service so no longer need to use turbo


@VolvoGirl wrote:

 

BUT they don't usually give refunds for the Online version since you don't have to pay until you file or want to print.  


Right, because once you pay you can print and mail the tax return.   If TurboTax gave refunds then  everyone would simply use the software, print and mail the tax return and request a refund and TurboTax would go bankrupt.

 

See:  https://ttlc.intuit.com/community/charges-and-fees/help/does-your-unconditional-60-day-money-back-gu...

**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**
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