turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Attend our Ask the Experts event about Tax Law Changes & Forms (2024) on Mar 19! >> RSVP NOW!
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

How do I enter my service code when the TurboTax instructions do not reflect the actual prompt or place to enter my service code?

I go to File and then Step 1 just allows "View your receipt". There is no place to enter the service code.
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply

How do I enter my service code when the TurboTax instructions do not reflect the actual prompt or place to enter my service code?

@ dpeterson3sd  

Did you scroll way down on the screen that lists all of your fees (see second FAQ below)?

 

If you were provided a service code, here's some information on service codes and how to enter them.  If you can't use the instructions below, please be specific about what fails, and someone might be able to suggest something in this forum.  If necessary, we can tell you how to phone TurboTax Support.

 

FAQ:  What is a service code?

https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/service-code/L0Hw...

 

FAQ:  Where do I enter my service code?

https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/enter-service-cod...

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question