How do I download TurboTax on my new laptop that has no CD drive after buying a CD for my old laptop?

[emarkels]

The website tells me that I already have an account using the code after I find the right place and enter the code.

[MichelleLO]

If the program is telling you the license code has already been used, please reach out to TurboTax Customer Support as your issue would be best resolved with one-on-one support. Please see the below FAQ for contact information:

What is the TurboTax phone number?

[emarkels]

I had to get personal help from an agent - and she had the same error message that I got.  She fixed it, but it was not easy even for her.