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miglia
New Member

How do I download TurboTax Deluxe that I purchased? The disk doesn't open when I try to install on my computer.

I inserted the CD, but nothing happens.
2 Replies
pattif12
Expert Alumni

How do I download TurboTax Deluxe that I purchased? The disk doesn't open when I try to install on my computer.

Please see the TurboTax Help article below for help troubleshooting installation issues. 

 

Troubleshoot installation and running TurboTax for...

 

Please click here for Mac.

 

If these steps do not help resolve the issue, please click the link below to help get your connected to the right person for assistance.

 

What is the TurboTax phone number?

 

from ChondelLO

Critter-3
Level 15

How do I download TurboTax Deluxe that I purchased? The disk doesn't open when I try to install on my computer.

The CD comes with download instructions on the package along with the activation code. 

 

You get a code to install the CD which will also let you download the program so you don't need to call in anymore if you don't have a CD drive.

 

Find the License Code

https://ttlc.intuit.com/community/tax-topics/help/i-can-t-find-my-license-code/01/855902

            

How to download

https://ttlc.intuit.com/community/installing/help/how-do-i-download-the-software-i-purchased-at-turb...

             

How to install  on Windows

https://ttlc.intuit.com/community/refund-status/help/how-do-i-install-the-turbotax-software-for-wind...

 

How to install  on Mac

https://ttlc.intuit.com/community/installing/help/how-do-i-install-the-turbotax-software-for-mac/00/...

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