How do I contact TurboTax via email, a message app, or any other asynchronous communication method?

[DoninGA]

There is not an email address for TurboTax support.

See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/questions/3401489

Or -

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

Or -

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Or -

Use this phone number and select TurboTax - 1-800-4-INTUIT (1-800-446-8848)

Or -

On every TurboTax web page, including this one, scroll down to the bottom of the page and click on Contact Us

[efair]

Turbo Tax Customer service is bad.  Has anyone else experieced this?

[Lew Holzmanj]

When will there be a version of TurboTax that supports Form 8082?  I would like to be able to file rather than printing and mailing so many pages.

[DianeW777]

You can begin contact with TurboTax Support by clicking the link: TurboTax Support.  We want to hear from you.

Also by phone: Get in contact by leaving a message with our TurboTax or QuickBooks support team or chat with our Mint support team. In addition, the support page provides other resource links to other Intuit products. Finally, our customer support phone number is 1-800-4INTUIT (1-800-446-8848).

[lindafirpo]

home and business "needs review" bug.  What do we do?

[LindaS5247]

We appreciate your continued patience. ‌This issue will be resolved with an update later this week. Please log back in or update your software on Friday, March 7, 2025.

@lindafirpo 

[Kara95]

Your customer service is terrible. I have tried two times to speak to someone about being overcharged for your tax service and I’m either told the wrong thing or told that I need to speak to a supervisor, but the callback I received was after supervisor hours. What do I need to do to speak to someone who can give me a partial refund for the fee I was charged that I did not authorize? I don’t want a full refund because I used your tax software, I just don’t want to be charged for the live tax service fee which I did not use and did not authorize.

Extremely frustrated customer and I have used TurboTax for years.

[DawnC]

Use this link and ask for ''billing issues'' - Contact Support 

@Kara95 

[darryllone]

Yes..TTax support is awful!  I called twice and got hung up on twice when I insisted on a simple answer to a simple question without all sorts of verification info.

The second call was to a heavily-accented Philippino women in a very echo-ey room.

BAD.

This the only place to call and the reps are awful.

[mmoganti123]

Turbo-tax CS is very very very BAD. They charged me $159 for "TurboTax Online Expert Assist Premium". They kept me waiting for 4 hours saying that an expert will call you in 9 minutes. That 9 minutes call never came. Horrible experience. Better go with H&R block.