How do I completely delete the 2016 return I finished but didn't file? I need to cancel the bank draft payment also. Thank you.

[sgtkitty]

I filed my return another way, so don't want to be charged for the online return that I agreed to. If it isn't filed, will I not be charged?

[CathyD · Accepted solution]

Here is how to delete the account.

Want to delete account
See this FAQ to contact Product Support for nine digit case number
https://ttlc.intuit.com/replies/3300041
See this FAQ for Account Deactivation after getting nine digit case number from Product Support
https://ttlc.intuit.com/replies/4858329