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CathyD
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- Got Cheered for I regret you are getting this message. You will nee.... February 17, 2021 9:11 AM
- Got Cheered for I regret you are getting this message. You will nee.... February 13, 2021 10:26 AM
- Got Cheered for I regret you are getting this message. You will nee.... February 9, 2021 5:54 PM
- Got Cheered for I regret you are getting this message. You will nee.... March 17, 2020 10:45 AM
- Got Cheered for I regret you are getting this message. You will nee.... March 11, 2020 1:06 PM
- Posted If you wish to delete an entry on your return. Log into... on After you file. June 7, 2019 4:10 PM
- Posted Just go to My Account >Scroll down to Save & Sign Out. Th... on After you file. June 7, 2019 4:08 PM
- Posted I regret that the payments for the TurboTax fees are not... on Get your taxes done using TurboTax. June 6, 2019 7:31 AM
- Posted To remove a form from your return please follow these ste... on Get your taxes done using TurboTax. June 6, 2019 6:59 AM
- Posted I regret that you can not open the CD that you purchased... on Get your taxes done using TurboTax. June 6, 2019 6:53 AM
- Posted I regret that you are being asked to pay again for your 2... on Get your taxes done using TurboTax. June 6, 2019 6:29 AM
- Posted Yes. You do have to create a new account with a new usern... on Get your taxes done using TurboTax. June 6, 2019 6:26 AM
- Posted I regret you are getting this message. You will nee... on Get your taxes done using TurboTax. June 6, 2019 6:00 AM
- Posted Here is the link to find the information for the state to... on Get your taxes done using TurboTax. June 6, 2019 5:39 AM
- Posted Yes, you can e-file your return even if you paper file th... on Get your taxes done using TurboTax. June 6, 2019 5:38 AM
- Posted I regret that the payment is not going through. The bill... on After you file. June 6, 2019 5:19 AM
- Posted Here is the information on filing your mother's return. T... on Get your taxes done using TurboTax. June 6, 2019 4:55 AM
- Posted What to Know about Late Filing and Late Paying Penalties... on Get your taxes done using TurboTax. June 6, 2019 4:41 AM
- Posted Here is how to delete the account. Want to delete account... on Get your taxes done using TurboTax. June 6, 2019 4:39 AM
- Posted Yes, you can. Here are the directions to merge the accou... on Get your taxes done using TurboTax. June 6, 2019 4:38 AM
June 7, 2019
4:10 PM
If you wish to delete an entry on your return.
Log into your account and select "continue my return"
Once in the return, click on "My Account"
click on "Tools"
click on "Delete a Form"
A list of all forms currently being used for your return will appear. Scroll down the list and pick the correct form.
If the entry is not a form, go to the entry and change the incorrect information.
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June 7, 2019
4:08 PM
Just go to My Account >Scroll down to Save & Sign Out. That will save your return and allow to come back later to finish the return.
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June 6, 2019
7:31 AM
I regret that the payments for the TurboTax fees are not going through. You have to have the Personal Information match the billing address on the credit card: 1.Go to Personal Information match the billing address to the one on the credit card. 2.Go to the payment screen, put in the credit card. 3.After you do the charge for the fees.(accepted). 4.Go to the Personal Information screen, Change the address to what you use for the return. Also be aware that the charges that are not going through are also "pending" and will fall off with in 24-72 hours.
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June 6, 2019
6:59 AM
To remove a form from your return please follow these steps:
Select My Account
Select Tools
Select Delete a form
Find State Credit and select delete.
... View more
June 6, 2019
6:53 AM
I regret that you can not open the CD that you purchased on your Mac. I am including the contact information for TurboTax customer service. The agent will be able to push a download to you. There will be no charge for the download since you have paid already for the CD. If you're using the TurboTax CD/Download software or can't sign into your account, click here to contact us. Ask your question, click Continue, and follow our onscreen instructions
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June 6, 2019
6:29 AM
I regret that you are being asked to pay again for your 2016 Home and Business. I am including the contact information for TurboTax customer service. The agent will be able to assist you with the payment that you are being asked to pay again. If you're using the TurboTax CD/Download software or can't sign into your account, click here to contact us. Ask your question, click Continue, and follow our onscreen instructions.
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June 6, 2019
6:26 AM
Yes. You do have to create a new account with a new username & password. You can use the same email as the other account.
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June 6, 2019
6:00 AM
I regret you are getting this message.
You will need to delete and redo your state taxes. You can perform this by clicking State Taxes, then Prepare You State, then clicking the Delete option next to it. At that point you can start over and select your state. Go through the process of completing your state return again. This should solve the problem.
I have also found that if you have two state returns, you need to delete one state, file one state, then go back and file the second state. This may help also
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June 6, 2019
5:39 AM
Here is the link to find the information for the state to be filed an extension. In regard to your state return: Some states will piggyback off the federal extension, so there's no additional state form to file. Other states require you to submit their own extension forms. TurboTax will walk you thru the state extension as well as the federal process to ensure you follow the requirements of your state. If you're curious about your particular state, here's a list of extension requirements by state: https://www.irs.com/articles/state-tax-extension-information
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June 6, 2019
5:38 AM
Yes, you can e-file your return even if you paper file the extension. However, keep in mind that you can conveniently efile your extension using TurboTax by going here.
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