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sgtkitty
New Member

How do I completely delete the 2016 return I finished but didn't file? I need to cancel the bank draft payment also. Thank you.

I filed my return another way, so don't want to be charged for the online return that I agreed to. If it isn't filed, will I not be charged?

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Accepted Solutions
CathyD
New Member

How do I completely delete the 2016 return I finished but didn't file? I need to cancel the bank draft payment also. Thank you.

Here is how to delete the account.

Want to delete account
See this FAQ to contact Product Support for nine digit case number
https://ttlc.intuit.com/replies/3300041
See this FAQ for Account Deactivation after getting nine digit case number from Product Support
https://ttlc.intuit.com/replies/4858329

View solution in original post

1 Reply
CathyD
New Member

How do I completely delete the 2016 return I finished but didn't file? I need to cancel the bank draft payment also. Thank you.

Here is how to delete the account.

Want to delete account
See this FAQ to contact Product Support for nine digit case number
https://ttlc.intuit.com/replies/3300041
See this FAQ for Account Deactivation after getting nine digit case number from Product Support
https://ttlc.intuit.com/replies/4858329

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