You'll need to sign in or create an account to connect with an expert.
For the account you do not want, I suggest you "Clear and Start Over" first to delete all your information.
Then simply leave it. There is no true way of "Closing an account" but it will become just a blank spot in the cloud with no information in it.
Clear and Start Over is in Tax Tools on the left side-bar.
Thanks for responding. Alternatively, how do i merge the accounts? I cant change the email address on the "primary" account
TurboTax online accounts cannot be combined or merged. To change your address in your "primary" account with TurboTax, open your account and select My Info in the left hand panel. Scroll down to the section Mailing address select edit to change your address.
Still have questions?
Make a postAsk questions and learn more about your taxes and finances.
nave547382
New Member
Nickstax15
New Member
noma817194
New Member
PSAS
New Member
hauslalo
New Member
Did the information on this page answer your question?
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.