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New Member

How do I change from mail to e-file on TurboTax online? I don't have a file tab anywhere as your instructions state.

 
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Level 12

How do I change from mail to e-file on TurboTax online? I don't have a file tab anywhere as your instructions state.

If you have already filed and need to get back into your tax return, you will need to unlock it.  Sign in to your TurboTax account.  You should see a message that says ''Things you can do''.  Choose to Add A State, although you really are not going to add a state.  You do that just to unlock it.  Once it is unlocked, you should see the File menu on the left.  

Go back through the filing process, but this time choose E-file.  

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Level 12

How do I change from mail to e-file on TurboTax online? I don't have a file tab anywhere as your instructions state.

File menu is on the left - Which version are you using.  Online, PC or mobile app?
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Level 15

How do I change from mail to e-file on TurboTax online? I don't have a file tab anywhere as your instructions state.

If you are using "Online' software you might have to click on  "Add A state" to get into it again , then the File selection should appear on the left side..

(used to have the full procedure..n w I can't find it)

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Level 12

How do I change from mail to e-file on TurboTax online? I don't have a file tab anywhere as your instructions state.

If you have already filed and need to get back into your tax return, you will need to unlock it.  Sign in to your TurboTax account.  You should see a message that says ''Things you can do''.  Choose to Add A State, although you really are not going to add a state.  You do that just to unlock it.  Once it is unlocked, you should see the File menu on the left.  

Go back through the filing process, but this time choose E-file.  

View solution in original post

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New Member

How do I change from mail to e-file on TurboTax online? I don't have a file tab anywhere as your instructions state.

heres the problem. I’ve read a lot suggestion on how to switch mail to e-filled and even watched youtube last night. When i tried to do it, on the left section here are the only options i have (Tax home, File an Extension and sign out) Which is basically on youtube they has (May info, Federal, State, Review, File...) I cant find the option that i need. Please help!!!51AAD698-BF2A-42E6-BA23-C109E4AD42AA.jpeg

 

546E5C66-D91F-434F-951A-93018FC93E04.jpeg

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Expert Alumni

How do I change from mail to e-file on TurboTax online? I don't have a file tab anywhere as your instructions state.

On the Tax Home page, scroll down and look for Add a State to unlock the return so that you can change your filing preference.  On the 2nd screenshot you posted, that tax return has not been filed yet, whereas the screenshot of your return shows a return that has already been filed and that is why you are seeing a limited menu.  

 

@Izzabel

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