How do I access the totally Free File product? I use TurboTax every year, however, I am consistently redirected to the $29.99 product option.

[JenniferLO · Accepted solution]

If you are using TurboTax Free Edition, it’s free unless you upgrade to a higher paid version or add add-ons. If you are being charged, use the steps below to see a breakdown of of what you are being charged for:

1.Click Tax Tools to the left

2. Select Tools

3. Select My Fees

The following FAQ provides some more helpful details:

https://ttlc.intuit.com/replies/3300257