How can you be unable to change a payment date?

[jeweltalk]

I tried to change the date you would debit my payment for my taxes and was told it was not possible to do so. I was then hung up on by your customer service representative. How can you be unable to change the date you debit my payment?

[Critter]

What happens if the IRS reduces my refund to the point where it no longer covers my TurboTax fees?

If you get hit with a refund offset, what's left over might not be enough to cover your fees. Here's what happens next:

1. We'll send an email with instructions on how to pay your TurboTax fees (minus the Pay With My Refund fee, if any) by a certain date.
2. If the fees remain unpaid by the specified date, we'll send two more followup emails asking that you either pay or request a deferment to prevent the fees from being automatically debited from your bank account.
3. Finally, if you still haven't paid by the requested date, we’ll send a final email letting you know that we're debiting the fees (minus the Pay With My Refund fee, if any) and that the auto-debit process cannot be stopped.

[jeweltalk]

I called to try and get the payment debit date changed to give me one more week. I was told it was not possible.

[Critter]

Well then it is no possible ... if there is not enough in the account it will not happen.

[Leleai]

Please need help to pay for my payment to Turbo Taxes for doing my 2018 returns?

[Leleai]

I have no money in my account for my payment is due on 12/20/2019?

[Leleai]

Please I need a derferment date for my payment?

[xmasbaby0]

We cannot help with this in the public user forum.  You have to contact customer  support.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 5 p.m. Pacific time Monday - Friday