turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

How can someone login if they have new phone number and account recovery isn’t working?

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Replies

How can someone login if they have new phone number and account recovery isn’t working?

You can submit an account recovery request with proof of identity.  Usually driver's license.  If this page does not work call helpdesk during business hours.
https://turbotax.community.intuit.ca/turbotax-support/en-ca/help-article/access-permissions/account-...

 

]

 

How can someone login if they have new phone number and account recovery isn’t working?

@taxlady28   @08cd05e13db5 

 

 

Not sure that one will work....that's for a Canada User  (remove that link??):

 

Here's the instructions for a US software user:

 

Recover your Intuit Account if you can't sign in

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question