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How can I provide positive feedback to a tax expert's supervisor for great help today? I thought I would get an email survey but the link did not come through.

can you send a link so I may provide feedback?
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7 Replies
Kat
Level 15
Level 15

How can I provide positive feedback to a tax expert's supervisor for great help today? I thought I would get an email survey but the link did not come through.

I'll be happy to share your post with TurboTax Moderators.  They should be able to "track" your interaction and will share with both the Expert and his/her supervisor.

 

Thank you for posting!

*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***

How can I provide positive feedback to a tax expert's supervisor for great help today? I thought I would get an email survey but the link did not come through.

Many agents will talk about the survey and ask you to fill one out.  But only some calls get a survey.  A computer determines who will get the survey and there is no way to generate one.  I think there was years ago, but not now.

How can I provide positive feedback to a tax expert's supervisor for great help today? I thought I would get an email survey but the link did not come through.

I finished my taxes yesterday and I wanted to mention that the help I received from Rosemary was above and beyond.  She was so patient with me. I'm 74 and she looked and looked for items we could use to lower my tax bill. Then we went through the returns over and over to be sure they were correct. She was great. That stress and headache are gone. Rosemary, Thanks you were so much help and easy to work with.

{Name removed}

Kat
Level 15
Level 15

How can I provide positive feedback to a tax expert's supervisor for great help today? I thought I would get an email survey but the link did not come through.

@oooriginals Thank you for the positive feedback!  I will share this will TurboTax Moderators!

*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***
sd10611
New Member

How can I provide positive feedback to a tax expert's supervisor for great help today? I thought I would get an email survey but the link did not come through.

Can you send a link to my email [email address removed] to provide a positive comment for Larry my tax expert who assisted me with completing my tax returns?

 

Thank you

Sam DiNovo

Kat
Level 15
Level 15

How can I provide positive feedback to a tax expert's supervisor for great help today? I thought I would get an email survey but the link did not come through.

@sd10611 I'm sorry, but there is no link to give feedback for your experience.  But I'm happy to bring your post to the attention of TurboTax Moderators.  Thank you!

*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***
ronmpls
New Member

How can I provide positive feedback to a tax expert's supervisor for great help today? I thought I would get an email survey but the link did not come through.

I have now seen Intuit / TurboTax advertising at least a half dozen times on Prime Video.

I want you to know I will NEVER use a product from a company that now advertises on what used to be NO ADS ON PRIME VIDEO.  

No thank you.

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