I'll be happy to share your post with TurboTax Moderators. They should be able to "track" your interaction and will share with both the Expert and his/her supervisor.
Thank you for posting!
*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***
