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PR Baker
New Member

How can I leave a customer service review based on assistance received from a Turbo Tax representative

I just wanted to compliment the assistance received from Tyeisha Thomas a few days ago. I really appreciate the time Tyeisha took to listen to my concerns and to guide me through the process in answering my questions. Based on Tyeisha's assistance, I was motivated to utilize Turbo Tax throughout this 2025 tax year. I really appreciated the assistance and time received. Thanks again, [PII Removed]

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RachelW33
Expert Alumni

How can I leave a customer service review based on assistance received from a Turbo Tax representative

We at Intuit TurboTax want our users to be completely delighted with their experience using our products and services, and successful in their financial lives and businesses. 

 

Once you file your return, as long as the settings to receive communication from Intuit don’t block it, you will see a pop-up message or receive an email with a survey asking you about your experience. We encourage you to leave your notes and comments there. “Voice of the Customer” notes and comments are read and acted upon.

 

If you are using TurboTax Desktop, you can also leave feedback at the Final Steps tab:

 

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