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I purchased my Turbotax Deluxe Program CD from Office Depot, and all that I require now is my completed tax forms to mail. Therefore, I should not owe any extra money.

 
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CarissaM
Intuit Alumni

I purchased my Turbotax Deluxe Program CD from Office Depot, and all that I require now is my completed tax forms to mail. Therefore, I should not owe any extra money.

Turbo Tax Deluxe CD download is a different program than Turbo Tax online. Based on your post, you are trying to use the online version. Using the online version will cost you to do so. 

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4 Replies
CarissaM
Intuit Alumni

I purchased my Turbotax Deluxe Program CD from Office Depot, and all that I require now is my completed tax forms to mail. Therefore, I should not owe any extra money.

Turbo Tax Deluxe CD download is a different program than Turbo Tax online. Based on your post, you are trying to use the online version. Using the online version will cost you to do so. 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

I purchased my Turbotax Deluxe Program CD from Office Depot, and all that I require now is my completed tax forms to mail. Therefore, I should not owe any extra money.

How can I go back and use my CD that is in my computer?
CarissaM
Intuit Alumni

I purchased my Turbotax Deluxe Program CD from Office Depot, and all that I require now is my completed tax forms to mail. Therefore, I should not owe any extra money.

You can click the start up menu in the lower left hand corner, then select Turbo Tax. This will open the software.
**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

I purchased my Turbotax Deluxe Program CD from Office Depot, and all that I require now is my completed tax forms to mail. Therefore, I should not owe any extra money.

I see people all the time that have bought the CD/Download Desktop Software but then somehow ended up using the Online version and didn't know it.  If that happened to you,  you can move your Online file to the Desktop program and continue without paying for Online or needing to reenter your info. Post back if you need to know how to move it to your Desktop program.

To  continue in the desktop version see this…….
https://ttlc.intuit.com/questions/1901476-how-do-i-switch-from-turbotax-online-to-the-turbotax-softw...
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