How can I get past the "update needed before filing" popup so I can transmit my return?

[gretchen-wehrle-]

I have the download version of Home & Business.  I am trying to file but get an error message that TT needs to be updated.  I update but still cannot transmit.  Have re-downloaded file, rebooted but still can't get past the error message loop.

[Irene2805]

Perhaps your return contains a form or schedule that has not yet been finalized.  For current information on forms availability please click on the applicable link below:

• Federal forms availability
• State forms availability

When updates are available, TurboTax will prompt you to download updates when you open the program. 

[Rlangley]

I have already done two sets of taxes to NY state with no problems. it keeps asking for an update yet there is no update.

[kaky]

same issue I have to say after using Turbo Tax for years this year is a total failure no one seems to  be able to tell you how to fix the error. I have shut down the computer waited a day came back same issue. 

[Rlangley]

Mine ended being a state update that updated the next day.  If the update isn't available at it should you it isn't available. 

[aesa10]

Same thing here. WTF TurboTax?

[aesa10]

Same here. Still won"t work.

[BrandiLO]

Have you checked here to make sure all your state forms are eligible and available for efiling? 

[kaky]

ok let say I am confused and disappointed all of my forms show available in Missouri with the exception of 3 forms that do not even show on the list.  They are Schedule 2: Additional Taxes and

Schedule A: Itemized Deduction

Form 1040: individual Tax Return

If these forms are what is holding me up why did you let me pay for E-filing  State if you did not support it what the heck is going on. Other forms I have that are supported are

Form MO-A, Individual Income Tax Adjustments available 

Form MO-1040, Individual Income Tax Return - Long Form available

Qualified Health Insurance Premium available

[Naedme]

I'm having the same issues. Submitted 2 sets to NY without issue and now on final set, getting the popup re: need to update before filing.....but it is all updated!! What's the fix??

[JakailaLO]

Please try refreshing your browser and clearing out your cookies. If that does not work, try clearing out your browser's cache. You may also want to try a different browser. 

Please see below for information on how to delete your cookies. 

https://ttlc.intuit.com/community/troubleshooting/help/how-do-i-delete-cookies/00/25978

Please see below for information on how to delete your cache.

https://ttlc.intuit.com/community/troubleshooting/help/how-to-clear-your-cache/00/26135

If you would like to contact customer support for additional assistance please see below. 

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

[aesa10]

@JakailaLO 

This is no help. I use the CD version, not the Online version.

[muuminm]

I have same issues, they told me that they updating something, so I have to wait and try after couple hours...

[kaky]

well that didn't work

[dt_ark]

Experiencing the same problem, I have kept TT up to date, the last update according to the history tab was 2/9/2020, now at 2/10/2020 I cannot file. I have already filed one tax return before this update and it worked fine. Could it be the software writer forgot to put in the new version number in the code, therefore it does not match with current version number and thus returns a false therefore this endless loop has started. Hope it gets fix quickly.