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When will TurboTax be fixing this?
I paid for your biggest package, as it ensured the greatest amount of HUMAN support. Now I'm hearing that this great technology company can't connect to Europe?
Please fix this. Your chat is terrible, and your automated phone system is terrible. I have a complex tax situation with a non-resident alien spouse who can't get a green card on a normal timeline due to the Corona situation in the US right now.
I need a human, and I'm paying for the feature. Please fix this issue.
@kevbot wrote:
When will TurboTax be fixing this?
I paid for your biggest package, as it ensured the greatest amount of HUMAN support. Now I'm hearing that this great technology company can't connect to Europe?
Please fix this. Your chat is terrible, and your automated phone system is terrible. I have a complex tax situation with a non-resident alien spouse who can't get a green card on a normal timeline due to the Corona situation in the US right now.
I need a human, and I'm paying for the feature. Please fix this issue.
If you purchased one of the online Live editions then see this TurboTax support FAQ for contacting a Tax Expert - https://ttlc.intuit.com/community/expert-review/help/how-do-i-connect-with-a-tax-expert-in-turbotax-...
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