How can I fix GainsKeeper import error "Something unexpected happened and we couldn't get your form. Try again in a few hours. (5000)"?

fireclover · ‎June 1, 2019

fireclover · ‎June 1, 2019

Change your GainsKeeper Login ID to something at least six characters long. In GainsKeeper, visit My Support => Change Password to change your Login ID. After completing your import, you can change it back the same way.

fireclover · ‎February 19, 2022

This was fixed in time for preparing 2020 taxes in 2021, and it remains fixed. Changing your GainsKeeper Login ID is no longer necessary.

How can I fix GainsKeeper import error "Something unexpected happened and we couldn't get your form. Try again in a few hours. (5000)"?

How can I fix GainsKeeper import error "Something unexpected happened and we couldn't get your form. Try again in a few hours. (5000)"?

How can I fix GainsKeeper import error "Something unexpected happened and we couldn't get your form. Try again in a few hours. (5000)"?

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How can I fix GainsKeeper import error "Something unexpected happened and we couldn't get your form. Try again in a few hours. (5000)"?

How can I fix GainsKeeper import error "Something unexpected happened and we couldn't get your form. Try again in a few hours. (5000)"?

How can I fix GainsKeeper import error "Something unexpected happened and we couldn't get your form. Try again in a few hours. (5000)"?

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