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When you go through the FILE section you will get the chance to choose refund processing IF your refund is enough to cover the fees and the extra refund processing fee of $40 ($45 in CA) that is paid to the third party bank. If you can possibly just pay your fees upfront with a credit or debit card, I highly recommend doing so to avoid the aggravation that often occurs with refund processing.
How can I see my TurboTax fees?
https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online
What is Refund Processing Service?
In the File section of the program on Step 1 you can choose how to pay the TurboTax account fees. Either with a Credit/Debit card (Highly Recommended) or pay with the federal tax refund.
Can I pay my TurboTax account fees with my federal tax refund. Yes, but read the Warning below.
See this TurboTax support FAQ - https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/pay-refund/L9ME4a...
What is the Refund Processing Service?
See this TurboTax support FAQ - https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-product-orders/refund-processing-...
Can I pay my state taxes with my federal tax refund? Absolutely NOT.
See this TurboTax support FAQ - https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/pay-state-taxes-f...
If you requested to have the TurboTax account fees deducted from your federal tax refund, the IRS will send the refund to a third party processor to have the fees and the service charge deducted. The third party processor will deduct the TurboTax fees plus the service charge and then attempt to direct deposit the remaining refund balance into the account that you entered on your tax return.
For the status of your tax refund you will need to contact the third party processor, Santa Barbara Tax Product Group, using their website - https://www.sbtpg.com/
Tax Products Group Contact Information - https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information
On this page you can also scroll down and click on Submit a request
Or https://taxpayer.sbtpg.com/
Call 1-877-908-7228
WARNING - Due to the past history of using the Refund Processing Service with hundreds of refunds being delayed for months by the third party processor, it is Highly Recommended that you do NOT use this service.
If you cannot pay the TurboTax fees with your own funds please see if you can get a relative or friend to pay the fees with their credit or debit card.
You can still use direct deposit of the refund to a bank account where you are the owner of the account.
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