How can i download financial data to my Turbo Tax Premium version? I have tried a half dozen times and it does not work.

[tredway]

I downloaded the Premier version using the license code LRHK6SCVRQAYG276. I cannot download any financial data. Help!!

[xmasbaby0]

You just posted your license code to the internet.

This is a public web site that can be seen by anyone—including scammers and would-be identity thieves who would love to contact you and pretend to be from TurboTax.  Please remove the personal information you posted here ASAP by returning to your post and clicking the three little blue dots on the upper right to edit your post.

[xmasbaby0]

Premium and Premier are not the same ---- Premier is desktop download software.  Premium is an online version.

Are you using the download that your license code is for?   Did you download the software to your own hard drive?

We see people get confused and they keep logging in to online software which will require them to pay at the end.   You need to use the desktop software.   One way to tell if you are using the right software---your tool bar.   Online software has the toolbar in a black vertical column on the left side of the screen.   Desktop software has the tools up on the top of your TT screen.

If your bank or financial institution is not on the drop down list, click the words “I’ll type it in myself” and key in your information by hand.

See if your financial institution is on the Partner List - If not, you will have to enter the information manually.