Hi there. I filed online on April 3, 2021. I'm still waiting on my refund. However, TurboTax is asking me to pay the fees for filing but I'm still waiting on the IRS.

[rcalise1]

TurboTax is supposed to cover the fees for their service once I get my refund. What should I do? Covid left broke as I have never been before :( thanks a lot for your answers
Carol

[VolvoGirl]

Turbo Tax says......

We understand that these are unprecedented times and we’re committed to helping our customers who are experiencing hardships. If you’re in need of assistance, call us by the Tuesday prior to your debit date at 1-888-808-1723 to speak with a trained specialist and mention “auto-debit”, or visit TurboTax Support.

From top of this FAQ

https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-tur...

[rcalise1]

Thanks a lot for the answer.