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mtsteve2
New Member

Hi! My Tax return PDF is cut off on the right side (right on the line with the cents). How can I receive a better copy?

 
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6 Replies
GiseleD
Expert Alumni

Hi! My Tax return PDF is cut off on the right side (right on the line with the cents). How can I receive a better copy?

You may need to adjust your margins in your printer dialog box. This is not something that can be done within TurboTax; it has to be done on your end in your printer settings.

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Hi! My Tax return PDF is cut off on the right side (right on the line with the cents). How can I receive a better copy?

Is just the cents missing?  The cents are not printed.  It might be ok.

Hi! My Tax return PDF is cut off on the right side (right on the line with the cents). How can I receive a better copy?

We are having this same issue,  and it is not something in printer settings; when viewed on a desktop monitor or mobile device,  there is no cents line; it is a clean line all the way down right there.  

 

We need that money,  and cannot check the status of it,  and you lot are impossible to get a hold of.  

Hi! My Tax return PDF is cut off on the right side (right on the line with the cents). How can I receive a better copy?

Sorry Turbo Tax doesn't print cents.  Everything is rounded.  It is right for the right edge to be blank.

Hi! My Tax return PDF is cut off on the right side (right on the line with the cents). How can I receive a better copy?

Look at the pdf copy on the screen.  Aren't the cents missing there too?  You are not missing any money.  

Hi! My Tax return PDF is cut off on the right side (right on the line with the cents). How can I receive a better copy?


@ cstilwell54 wrote:

We need that money,  and cannot check the status of it,  and you lot are impossible to get a hold of.  


My TurboTax Form 1040 and most of the schedules are rounded and don't show the cents.  The exception in my case is Schedule B, which does show cents.

 

"and cannot check the status of it"

         The IRS  "Where's My Refund" tool does not need or allow cents.  It uses the whole dollar amount from the Form 1040, Line 35a. 

https://www.irs.gov/wheres-my-refund    

 

Here's how to check on a Federal refund.   First, if you efiled, double-check to be sure the return was efiled successfully and accepted.  If you used Online TurboTax, you can sign into your Online Account and check the efile status at the Tax Home.  If you used desktop software, you can check from within the software.


If that showed it was accepted, (or if you mailed a paper return), you can use the "Where's My Refund" tool I linked to above to monitor the status of your Federal refund.  

If that IRS tool says it's not finding your information, here are some tips:

 

  • If you efiled, be sure you have waited at least 24 hours after acceptance before using the IRS WMR tool.   If you mailed a paper return, it won't show up in the tool for at least 4 weeks or longer.
  • Be sure you enter the correct tax year, SSN and filing status.
  • Be sure you are using only the Federal refund amount.   Do not include any state refund or any total refund or net refund (Fed and State) that TurboTax may have provided on a screen.  
  • Look at your actual Federal return to get the whole-dollar Federal refund amount, i.e., your Form 1040, Line 35a.
  • If the IRS WMR tool is not finding your information, you can also try phoning the IRS refund hotline, again using the figure from Form 1040, Line 35a. I've seen it work for some users when the WMR tool didn't.  800-829-1954

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