Hi, I received a message from Elisa, but cannot access it anymore. She gave instructions on how to correctly file. Case #xxxxxxxxx Please have her give me a call.

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This is the public user forum. We are not a conduit to TurboTax Live. You will have to initiate another call with them. Even if you cannot reach the same agent, the agent you talk to will be able to see the notes from your previous call and case number.

https://ttlc.intuit.com/questions/4124827-how-do-i-connect-with-a-tax-expert-in-turbotax-live

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**