Help! My Desktop Turbotax 2018 Software wants me to re-activateit but there's no code in the CD-Rom Box, on the back of the flirt, on the back of the CD or anywhere!

[juleyh]

I looked for an email confirmation from 2019 but I have nothing. I don't recall ever receiving confirmation by email because I purchase the retail desktop version.
Somehow it was activated back in 2019, I don't know when tey started the Activation Codes, but I was able to install, complete my Return, and submit it by e-File in 2019!

Why am I being asked NOW to re-activate it? I need to revisit my return and yes, the software, and haven't I already payed for that right?

[DoninGA]

The TurboTax desktop software for tax year 2019 has a license code to enter.

See this TurboTax support FAQ for the license code - https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-system-requirements/find-license...

[VolvoGirl]

2018?  Are you opening the right year program?  The License Code started with the 2019 program which you would have filed in 2020.