Our returns rejected. Retirement_Withdrawl_Penalty_And_IRA - This return could not be processed for e-filing due to incorrect or missing information. Need Help?

[vwalk78]

How do we get specific details on our incorrect/missing information?  It doesn't state exactly.  We've reviewed and can't figure it out.

[MarianaC1 · Accepted solution]

Hello! It's possible that this rejection is related to the issue described below that was resolved. If this is your case, please follow the instructions to update your software. Feel free to let me know if this worked for you and if you have any more questions.
https://ttlc.intuit.com/replies/7237324

[vwalk78]

Thank you for your help!  I did just as you described and both of our returns were Accepted.   (Note:  Our situation was "Received a 1099-R with Code 1 in Box 7".)

[MarianaC1]

Those are fantastic news! I'm glad I was able to help and thank you for your reply!