Hello, I'm trying to get the verification code. But my Gmail is not working. How do I troubleshoot to get around it?

[roo19671978]

Can I use the code you just sent?

[mesquitebean]

Are you referring to the email verification code sent before you can finish efiling?

Log in to Online TurboTax.  Near the bottom of left column menu go into Intuit Account.  Then in the account settings go to Sign In and Security.   See if your email address is correct there, and if so see if it says "verified."  If not, you can verify it there with the link there    It may then send you a link to that email address to verify with.   Once verified for the Intuit Account purposes, close Online TurboTax.   And then sign in again.  

That "might" be enough to fix it.   When you try to efile, if it still wants to send you a 6-digit email verification code,  be sure the code is not ending up in your email's spam/junk folder or another email address you have.   See this FAQ on some tips, which also includes info on how you can change the email address in your Account Settings, if you wish to use another email address.

FAQ: What if I'm having trouble with my filing verification code?

https://ttlc.intuit.com/community/security/help/what-if-i-m-having-trouble-with-my-filing-verificati...

If that's not helpful, please phone Customer Support.

Support hours are 5AM-9PM Pacific, every day this time of year.

FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

yesterday