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    bk1202
    New Member
    posted
    ‎March 3, 2020 8:06 AM
    last updated ‎March 03, 2020 8:06 AM

    Having trouble with credit card payment not being accepted for payment of state 24.99 e-filing charge?

     
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    Irene2805
    Expert Alumni
    Expert Alumni
    ‎March 3, 2020 10:40 AM

    Having trouble with credit card payment not being accepted for payment of state 24.99 e-filing charge?

    Please see this TurboTax article for help resolving this error:  Error: Your payment information cannot be authorized. Please double-check the information provided a...

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    sharlenefenw
    Level 1
    ‎March 11, 2020 5:25 PM

    Having trouble with credit card payment not being accepted for payment of state 24.99 e-filing charge?

    No, I cannot go to the pape where my information can be entered to pay the state charge for filing. 

    Keeps saying it has hit a snag. 

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    Anonymous
    Not applicable
    ‎March 12, 2020 8:50 AM

    Having trouble with credit card payment not being accepted for payment of state 24.99 e-filing charge?

    You can try deleting your browser's cookies. Please see this Turbo Tax FAQ regarding  How to delete cookies! If that doesn't work try using a different browser all together. 

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