Having trouble updating email address. Cannot receive verification code

[EbonyA]

The FAQ below provides general email change steps and also an account recovery form if needed.

https://ttlc.intuit.com/replies/4227743

[rodriguez_tony]

It's says they can't verify the new email address. We switched from Android to apple so the email went from gmail.com to iCloud.com. What do I do 

[MichelleLO]

Did you try to recover your account with your phone number?  If that doesn't work you can click on the "Try Something Else" button and follow the steps.  If you are still unable to update your email address, please complete the Account Recovery Request Form. 

[shawhdagraves3]

Having trouble receiving verification code to email address.

[CatinaT1]

Here are two FAQs to help: What if I'm having trouble with my filing verification code? and How do I get a verification code if the email address is wrong?