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S
sjdobes
Level 1
June 2, 2019
Question

Having trouble updating email address. Cannot receive verification code

  • June 2, 2019
  • 3 replies
  • 10 views
No text available

3 replies

E
EbonyA
Level 13
June 2, 2019

The FAQ below provides general email change steps and also an account recovery form if needed.

https://ttlc.intuit.com/replies/4227743

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M
MichelleLO
Level 15
January 29, 2020

Did you try to recover your account with your phone number?  If that doesn't work you can click on the "Try Something Else" button and follow the steps.  If you are still unable to update your email address, please complete the Account Recovery Request Form. 

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R
rodriguez_tony
Level 2
January 29, 2020

It's says they can't verify the new email address. We switched from Android to apple so the email went from gmail.com to iCloud.com. What do I do 

 

S
shawhdagraves3
Level 2
April 14, 2024

Having trouble receiving verification code to email address.

CatinaT1
CatinaT1
Level 15
April 15, 2024

Here are two FAQs to help: What if I'm having trouble with my filing verification code? and How do I get a verification code if the email address is wrong?

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