Has anyone spoke to a person for escalations FIS 888-348-3403, I keep calling but the line keeps getting dropped after holding for 20 mins?

[VolvoGirl]

Who are you trying to call?  The IRS or your state?  You cant call Turbo Tax.   

How to contact Turbo Tax
https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-contact-turbotax/00/26991

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632